Shipping policy
Shipping Policy
At Clocharde Studio, we are committed to delivering your handcrafted leather accessories with the utmost care and efficiency. Please review our shipping terms below.
Processing Time
- All In Stock orders are processed within 1–3 business days (excluding weekends and holidays) after receiving full payment
- Custom or made-to-order items may take 1-3 weeks to process before dispatch. Estimated timelines will be communicated at checkout or via email.
Shipping Within India
- We offer standard shipping across India via trusted courier partners.
- Estimated delivery time: 3–7 business days depending on your location.
International Shipping
- We ship internationally to most countries.
- Delivery time: 7–15 business days depending on the destination and customs clearance.
- Shipping fees are calculated at checkout based on your location.
- Please note: Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.
Order Tracking
Once your order is shipped, you’ll receive an email with a tracking number and courier details. Tracking may take 24–48 hours to update after dispatch.
Shipping Address Accuracy
Please ensure all shipping details are correct at the time of order. We are not responsible for delays or lost items due to incorrect or incomplete addresses provided by the customer.
Delivery Delays
While we aim to deliver within the estimated timeframes, external factors like weather, customs, or courier delays may impact delivery. We appreciate your understanding in such cases.
Undeliverable Packages
If an order is returned to us due to failed delivery attempts or an incorrect address, we will contact you for reshipment. Additional shipping charges may apply.
Contact Us
If you have questions or need help with your order, please email us at:
📧 support@clochardestudio.com